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A chain of
events begins to unfold...
What lies ahead
depends on these first few seconds. It
all starts here - with one person.
Hours upon hours of training are now
distilled into this very moment.
...are you
ready?
First Contact
9-1-1 was created for that
point in time -
the first
contact -
and everything that will follow.
First Contact
9-1-1 specializes in
training, both in response and
responsibility, for those on the line.
All aspects and all angles are
examined in our classes, creating a
new level of professionalism and
confidence for your dedicated
employees. There's no 'dog and pony'
show atmosphere here, no circus acts
to entertain your staff -- just solid,
factual training from 9-1-1
Instructors who know how to do
training, because they live it
everyday.
First Contact
9-1-1 has Instructional
Services ranging from Basic Calltaking
skills, Customer Service, Incident
Dispatcher, coping with the effects of
9-1-1 Stress, to in-depth studies of
9-1-1 liability and ethics. Our
Instructors are experts in their
field, who take time off from their
regular Dispatch duties to come and
teach for you and your team. The
have the passion for teaching, and the
experience to make your class special
and unique. Courses may also be
custom designed to fit your particular
needs.
Contact us
today, and let us show you how to
raise your staff's response and
responsibity to an all-new level.
A Commitment to
Excellence. Professionalism.
Results.
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